FAQs

WHAT SIZE SHOULD I CHOSE?

We know, we all come in many beautiful shapes and sizes. If you're not sure which size to get, then contact us with a few measurements and we'll find  the perfect fit for you. We need your:

  • Hip size - the widest, most voluptuous part (in cm)

  • Waist size - the smallest, most snatched part (in cm)

  • Bra size - we're UK based, so UK size please

  • Dress size -  like the bra size, we'll need UK measurements

HOW DO I CONTACT YOU?

You can use our Contact Us form, email us at supernovamasband@gmail.com or slide into our DM's on Instagram - while you're there, give us a follow to stay updated on all things Supernova Mas.

 

CAN I PAY IN INSTALMENTS?

Of course, we got you! If you would like to split your costume payment into two; add the deposit to your basket and proceed to checkout. We will follow up with instructions to clear your balance, once the deposit has been received.

 

HOW DO I UPGRADE MY BACKLINE COSTUME?

Upgrade you? We can upgrade you! Check out our upgrades. Select the ones you like and add them to your basket. You'll have to purchase them separately and pay in full for your costume and the upgrades at the checkout. Now, that's a good look.

 

WHEN IS THE LAST PAYMENT DUE?

This varies depending on the product. Check out the detailed product descriptions on the costumes and upgrades. If you're still unsure, drop us a line and we'll help you out.

 

WHEN DOES REGISTRATION CLOSE?

This will be announced closer to the deadline. But why wait? Make sure you register now, so you don't miss out!

 

WHERE IS THE MEETING POINT?

Once you've registered, you'll receive a confirmation email with the meeting point nearer the time.

 

WHO ARE SUPERNOVA MAS PLAYING WITH AT NOTTING HILL CARNIVAL?

We are playing with Karnival Mania. 

Karnival Mania is the new and exciting mas band to hit the streets of Notting Hill. Aimed at the true carnival masquerader who wants to let loose and express their freedom on the road. They're a mas band where great vibes are guaranteed and masquerader safety is must not an option.

 

WHEN ARE SUPERNOVA MAS ON THE ROAD?

We will be jumping up at Notting Hill Carnival on Monday 26th August.  

 

WILL I RECEIVE DRINKS ON THE ROAD?

On the road we drinking whole day, plenty vibes on the roadway! We are an all-inclusive band so drinks (alcoholic and non-alcoholic), breakfast and lunch are all included with the price of your costume. We drinking, we drinking! 

 

CAN I GET A REFUND?

Sorry but no refunds or exchanges can be made, so make sure all of your details are correct. If you're unsure of anything, please contact us and we'll be happy to help.

 

If you have any more questions that we haven't covered above, then please contact us, send us an email or drop us a DM on Instagram.